Visitors to Shepton Mallet Prison can choose between guided tours, self-guided tours, and escape room experiences. The guided tour lasts approximately 1.5 hours and is highly recommended for those who wish to learn in-depth about the prison's history, including stories of its infamous inmates and the conditions they endured.
For those who prefer to explore at their own pace, the self-guided tour is an ideal option. It includes a map and access to audio stories at various points around the site, allowing for a more flexible visit that typically takes around 2 hours. Photography is permitted throughout the tour, enabling visitors to capture their experience.
The prison also offers escape room activities, which are popular for corporate events and team-building exercises. These interactive experiences challenge participants to solve puzzles within the atmospheric confines of the prison, adding a modern twist to the historical setting.
The site is busiest during weekends and school holidays, so booking in advance is advisable to secure your preferred tour. Despite its popularity, the prison remains well-organized, with facilities such as a cafe and gift shop onsite.
While the prison is wheelchair accessible, it can be quite cold inside, so dressing warmly is recommended. The staff are praised for their friendliness and knowledge, enhancing the overall visitor experience.