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York

York's Chocolate Story

Discover the rich history of chocolate in York through engaging tours and tastings.

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Tickets £22.50from

Rating 4.6out of 5

Reviews 7,071on Google

What it is

Museum exploring York's chocolate history with interactive tours and samples.

York's Chocolate Story is a museum dedicated to the rich and flavorful history of chocolate in York. Visitors are drawn to this attraction for its engaging tours that delve into the city's confectionery past. The museum is ideal for families, chocolate enthusiasts, and anyone interested in the history and making of chocolate.

The museum offers a fully guided experience, where guests can learn about the transformation of cocoa beans into beloved chocolate products. The interactive nature of the tours, including opportunities to make chocolate lollies, makes it a hit with visitors of all ages. With a café and shop on site, it's a comprehensive chocolate experience.

Whether you're a local or a tourist, York's Chocolate Story provides a unique look at how York became a hub for chocolate manufacturing. The enthusiastic guides and the chance to taste a variety of chocolates make it a memorable visit for everyone.

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Tickets

Ways to get in.

A smiling chef in a brown uniform pours caramel into a mold, with blue-gloved hands, in a kitchen with orange lighting.

A chef in a white coat sifts cocoa powder over rows of chocolate truffles in a kitchen. Shelves with ingredients are in the background.

Box of assorted chocolates partially opened, revealing four chocolates with various toppings and one dipped in white and brown chocolate.

Two children stand in front of a storefront with sacks and wooden crates.

A gloved hand holding a small dessert filled with red toppings, with many similar desserts arranged in the background.

York's Chocolate Story: Entry Ticket + Live Guide

Learn how local manufacturers turned the cocoa bean into an icon

How does something so small become so beautiful? Victorian businessmen with curled moustaches and top hats probably asked themselves this at the turn of the century, back when they made the fruit of the cocoa bean a major industry in York. Learn how York's great confectionary families created the iconic bars we know today such as the K

Duration: 1 hora y 15 minutos Guided in en Mobile ticket

Included* Fully guided tour of York's Chocolate Story, shop and manufacturing area with samples

from£22.50 See tickets

Sold by Tiqets. Prices checked on 20/08/2026.

The story

How it got here.

York's Chocolate Story highlights the city's role in the chocolate industry, tracing back to when Victorian businessmen turned cocoa into a major industry. The museum showcases how local confectionery families created iconic chocolate bars, contributing significantly to York's economy and culture.

The museum itself is a modern establishment, featuring interactive exhibits and multimedia presentations that bring the history of chocolate to life. Visitors can learn about the famous Rowntree and Terry's families, who were instrumental in establishing York as a chocolate powerhouse.

While the museum focuses on history, it also emphasizes the art of chocolate making today, with demonstrations and tastings that echo the city's rich confectionery traditions.

The visit

What you actually do.

A visit to York's Chocolate Story begins with a guided tour that lasts approximately 1 hour and 15 minutes. During the tour, visitors are treated to an informative journey through the history of chocolate in York, complete with samples of various chocolates. The tour includes a demonstration of chocolate making and an opportunity to create your own chocolate lolly.

The museum offers different ticket options, including a couple's bundle and a family ticket, both of which include additional perks such as chocolates and drinks. It's recommended to book early morning slots for potential discounts and to avoid crowds.

The museum is fully accessible, with wheelchair-friendly facilities and restrooms. The staff are praised for their knowledge and enthusiasm, making the experience enjoyable for both children and adults.

After the tour, visitors can explore the shop, which offers a variety of chocolates and souvenirs. The café provides a range of hot chocolates and other beverages, making it an inviting spot to relax after the tour.

Overall, the museum provides good value for money, with its interactive elements and generous samples. It's a popular choice for families and school groups, offering both educational and fun experiences.

Before you go

Practical notes.

Book tickets in advance, especially during holidays.

Visit early in the day for potential discounts.

Wheelchair accessible throughout the museum.

Ideal for families and children.

Public transport available nearby.

Plan for about 1.5 hours for the full experience.

Opening hours

Monday10:00 AM – 5:00 PM

Tuesday10:00 AM – 5:00 PM

Wednesday10:00 AM – 5:00 PM

Thursday10:00 AM – 5:00 PM

Friday10:00 AM – 5:00 PM

Saturday10:00 AM – 5:00 PM

Sunday10:00 AM – 5:00 PM

Where it is

King's Sq, York YO1 7LD, UK

More things to do around here

Walking tours, day trips and experiences around this area, on GetYourGuide.

Tours and activities ↗

York's Chocolate Story 4 m walk · Museum

King's Square 21 m walk · Park

samuels park 22 m walk · Park

The York Vikings 67 m walk · Gift shop

Crepes 16 m walk · Fast food restaurant

Doe Bakehouse 24 m walk · Bakery

Thomas The Baker 25 m walk · Bakery

Duke Of York 29 m walk · Pub

Orchard Road 22 m walk · Bus station

Stonebow (Stop SF) 174 m walk · Bus station

Stonebow (Stop SB) 175 m walk · Bus station

Stonebow (Stop SE) 190 m walk · Bus station

Questions people ask

Before you visit.

How do I get to York's Chocolate Story?

The museum is located at King's Sq, York YO1 7LD, UK. Nearby bus stations include Orchard Road and Stonebow.

How long does the tour last?

The guided tour lasts approximately 1 hour and 15 minutes.

Is it necessary to book tickets in advance?

Booking in advance is recommended, especially during busy periods like school holidays.

What is included in the ticket price?

Tickets include a fully guided tour, chocolate samples, and interactive activities like making a chocolate lolly.

Is the museum accessible for wheelchair users?

Yes, the museum is fully accessible, with wheelchair-friendly entrances, restrooms, and seating.

Are children welcome?

Yes, the museum is suitable for children and offers engaging activities for young visitors.

Can I take photos during the tour?

Photography policies are not specified, but it's best to check with staff upon arrival.

Is there a café on site?

Yes, there is a café offering a variety of hot chocolates and other beverages.

Are there places to eat nearby?

Yes, there are several eateries, including Crepes and Doe Bakehouse, within walking distance.

Where to stay

Hotels in York

Radisson Hotel York ★★★ 4.1 · 2,694 reviews

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More to see

Other places nearby

York Minster York York Lunch Cruises York · 0.3 km North York Moors National Park York · 0.3 km Yorkshire Dales National Park Leyburn · 0.3 km York Dungeon York · 0.4 km York Bus Tours York · 0.8 km

Tours & tickets → Everything to do in York →

Flights and hotels

Getting to York

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Written by CityTour editorial. Google data collected on 20/08/2026.

See tickets from £22.50