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Leicester  ·  England

Regency Hotel

Victorian townhouse with 87 rooms and a restaurant.

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Guest score3.2out of 5
Reviews271left on Google
Class3★stars
The short version

Three-star hotel in Leicester with individually styled rooms.

The Regency Hotel is a three-star establishment located in Leicester, housed in an updated Victorian townhouse. The property offers individually styled rooms and is operational with a rating of 3.2 out of 5 from 271 reviews. It is noted for its Victorian charm and basic amenities.

Guest rooms vary significantly in quality. Some visitors have praised the cleanliness and comfort of the rooms, while others have reported issues such as outdated decor, malfunctioning amenities, and inadequate maintenance. Bedsheets and towels are generally clean, but there have been complaints about the overall condition of rooms, including broken fixtures and a lack of proper heating.

The hotel is situated on a busy main road, which can lead to considerable traffic noise. It is within walking distance to various dining options, such as BURGER & SAUCE - Leicester and Dupe., and nearby attractions like Clarendon Park Road Gardens and Attenborough Arboretum.

Dining options at the hotel are limited, with no breakfast service available and a restaurant with restricted hours. Guests often resort to nearby eateries or the local Coop for meals. Service quality is inconsistent, with some guests finding the staff friendly and attentive, while others report poor customer service experiences.

The Regency Hotel may suit those looking for a budget stay with basic amenities and proximity to Leicester's attractions. However, it might not be ideal for those seeking a quiet or luxury experience due to traffic noise and varied room quality.

Worth knowing before you book

  • Traffic noise from main road
  • Inconsistent room quality
  • Limited dining options
  • Reports of poor maintenance
What stands out
Individually styled rooms
Free WiFi available
Victorian townhouse charm
Wheelchair accessible facilities
On site
Free WiFi
Restaurant
Wheelchair accessible parking
Wheelchair accessible entrance

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Where it is

360 London Rd, Leicester LE2 2PL

Eat nearby

BURGER & SAUCE - Leicester
BURGER & SAUCE - Leicester Hamburger restaurant 107 m · 1 min · 4.1★ (427)
Dupe.
Dupe. Restaurant 255 m · 3 min · 4.2★ (55)
WHISK Matcha
WHISK Matcha Cafe 297 m · 4 min · 4.4★ (112)
Serae's Bar & Kitchen Bar & grill 302 m · 4 min

See nearby

Clarendon Park Road Gardens
Clarendon Park Road Gardens Park 918 m · 11 min · 5★ (1)
Attenborough Arboretum
Attenborough Arboretum Botanical garden

5-acre park with boardwalks & ponds amid a chronological display of native & introduced trees.

924 m · 12 min · 4.5★ (106)
St Mary's Triangle
St Mary's Triangle Park 1 km · 13 min · 4.2★ (60)
Stoneygate Tram Depot
Stoneygate Tram Depot Museum 1.1 km · 13 min · 4.6★ (14)

Getting around

Westbury Road Bus station 1.5 km · 18 min

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Reviews

What guests report.

Guests have mixed opinions about the rooms at the Regency Hotel. While some appreciate the cleanliness and comfort, others point out issues such as dark, outdated decor, broken fixtures, and lack of proper heating. Bedsheets and towels are generally noted as clean.

Cleanliness and maintenance are recurring concerns. Several reviews mention grimy carpets, peeling wallpaper, and general neglect in the upkeep of the rooms and common areas. Some guests have also reported a damp smell and issues with bathroom fixtures.

The staff and service receive varied feedback. Some guests commend the friendly and welcoming nature of the staff, especially after a management change. However, there are reports of unprofessional behavior, such as incorrect charges and poor response to complaints.

Value for money is a significant concern for many visitors. Some feel that the hotel is overpriced given the condition of the rooms and lack of amenities like breakfast. Others mention hidden costs and note that the restaurant is often closed, pushing guests to seek meals elsewhere.

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Things to do

While you are in Leicester.

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Questions people ask

Before you book.

Is there parking available?

Yes, there is wheelchair accessible parking available at the hotel.

Does the hotel offer breakfast?

No, the hotel does not serve breakfast. Guests often visit nearby eateries or the local Coop for meals.

Are the rooms noisy?

Yes, the hotel is located on a busy main road, and traffic noise has been reported by guests.

Is WiFi available?

Yes, free WiFi is available throughout the hotel.

What dining options are nearby?

Nearby dining options include BURGER & SAUCE - Leicester, Dupe., and WHISK Matcha.

Is the hotel suitable for wheelchair users?

Yes, the hotel offers wheelchair accessible entrances and parking.

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Written by CityTour editorial. Google data collected on . Reviews shown by Google span 2 years ago — 2 months ago.
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