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Cumberland  ·  England

Gretna Chase Hotel

Traditional hotel with a restaurant and bar, close to the Scotland border.

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Guest score4.4out of 5
Reviews514left on Google
Class3★stars
Transport944 mCentral Avenue
The short version

19th-century hotel with 24-hour service in Gretna

Gretna Chase Hotel is a stately 19th-century property located in Gretna, on the English side of the Scotland border. The hotel features traditional lodging with a restaurant and bar, offering guests a classic and comfortable stay.

The rooms are noted for their cleanliness and modern-ish decor. Guests have praised the spaciousness and comfort of the accommodations, though there have been occasional mentions of food smells in the hallways. The hotel provides plentiful parking and is equipped with accessibility features like wheelchair-accessible parking and entrance.

Located just a short walk from notable border landmarks such as the Scotland and England signs, the hotel is well-positioned for those interested in exploring the border area. Nearby dining options include Old Toll Bar Cafe and PizzaExpress, among others.

The hotel offers a restaurant that serves a variety of dishes, including highly recommended curry, steaks, and sausage and mash. Reviewers have also highlighted the helpful and accommodating staff, though some guests have reported issues with service during events like weddings.

This hotel is a suitable choice for visitors looking to explore the border area, with its historical charm and convenient location. However, those planning events may want to confirm service details in advance due to mixed reviews on event management.

Worth knowing before you book

  • Occasional food smells in hallways
  • Mixed reviews on event service
  • Some rooms may have lukewarm showers
What stands out
Historic 19th-century building
24-hour open service
Restaurant with highly praised food
Free breakfast included
On site
Restaurant
Bar
Free breakfast
Plentiful parking
Wheelchair accessible parking
Wheelchair accessible entrance

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Where it is

The Gretna Chase Hotel, Gretna DG16 5JB

Eat nearby

Old Toll Bar Cafe
Old Toll Bar Cafe Cafe 133 m · 2 min · 4.4★ (497)
PizzaExpress
PizzaExpress Pizza restaurant

Chain pizzeria where chefs in striped t-shirts toss handmade pizzas in a relaxed space.

407 m · 5 min · 4.1★ (1,244)
Burger King
Burger King Fast food restaurant

Well-known fast-food chain serving grilled burgers, fries & shakes.

447 m · 6 min · 3.8★ (333)
Starbucks
Starbucks Coffee shop

Welcoming coffeehouse with handcrafted coffee, espresso & tea, plus breakfast, lunch & pastries.

466 m · 6 min · 4.3★ (128)

See nearby

Scotland Sign
Scotland Sign Tourist attraction 219 m · 3 min · 5★ (8)
Welcome to Scotland Sign
Welcome to Scotland Sign Tourist attraction 223 m · 3 min · 4.5★ (8)
Welcome To England Sign
Welcome To England Sign Tourist attraction 243 m · 3 min · 3.4★ (14)
Gretna Munitions Girls Statue
Gretna Munitions Girls Statue Park 960 m · 12 min

Getting around

Central Avenue
Central Avenue Bus station 944 m · 12 min · 5★ (1)
Gretna School Bus station 974 m · 12 min
Gretna Green
Gretna Green Transit station 1.3 km · 16 min · 4.6★ (12)
Westgill Road Bus station 1.4 km · 18 min

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Reviews

What guests report.

Guests frequently mention the comfort and cleanliness of the rooms, noting that they are well-maintained and spacious. However, some have reported a lingering food smell in the corridors, which can extend into the rooms.

Cleanliness is generally praised, with many guests describing the rooms as immaculate. A few reviews mention the decor as slightly outdated, but this does not seem to detract significantly from the overall experience.

Staff service receives mixed feedback. While many guests appreciate the friendly and accommodating nature of the staff, particularly during weddings and special events, others have encountered issues with service quality, describing it as lacking on some occasions.

Value for money is seen as reasonable, with guests enjoying the quality of the food offered in the restaurant. However, some have experienced delays with breakfast service, and a few noted lukewarm water issues in showers.

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Things to do

While you are in Cumberland.

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Questions people ask

Before you book.

What is the nearest landmark to the hotel?

The hotel is close to the Scotland Sign, just a 3-minute walk away.

Is breakfast included in the stay?

Yes, the hotel offers a free breakfast for guests.

Are there any notable restaurants nearby?

Yes, Old Toll Bar Cafe is a 2-minute walk away, and PizzaExpress is a 5-minute walk.

Does the hotel have parking facilities?

Yes, there is plentiful parking available at the hotel.

How far is Gretna Green from the hotel?

Gretna Green is a 16-minute walk from the hotel.

Is the hotel suitable for events?

The hotel hosts events, but service quality during events has received mixed reviews.

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Written by CityTour editorial. Google data collected on . Reviews shown by Google span 4 months ago — 3 weeks ago.
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